Orynth Retail LLC (hereinafter referred to as “we” or “the Company”) values your privacy and is committed to protecting the personal information you provide when visiting our website, browsing products, or making purchases. This Privacy Policy outlines how we collect, use, store, and protect your personal information.
This policy applies to data processing activities involved in purchasing home and storage products, accessing website content, and communicating with us via our website.
- Information We Collect
When you use our website or purchase products, we may collect the following types of information:
Personally Identifiable Information: Including your name, email address, phone number, shipping address, and billing information.
Order Information: Including purchased products, order history, transaction details, and information related to after-sales service.
Payment Information: Payment information is processed by secure third-party payment service providers; we do not directly store your full bank card details.
Website Usage Information: Including browsing history, device information, IP address, browser type, and website access data, used to improve website functionality and user experience.
- How We Use Your Information
The information we collect may be used for the following purposes:
Processing and fulfilling your orders;
Providing customer support and after-sales service;
Communicating with you regarding order status, product information, or service notifications;
Improving website functionality, product experience, and customer service quality;
Preventing fraud, unauthorized transactions, or other security risks;
Complying with applicable laws and regulations.
- Payment Information Security
We use secure and reliable third-party payment services to process online transactions. Payment data generated during the transaction process is handled in accordance with the security standards of the payment service providers.
We do not ask for or store full credit card numbers, bank card PINs, or other sensitive payment authentication information.
- Information Sharing
We do not sell, rent, or trade your personal information.
We may share limited information with necessary third parties in the following circumstances:
Payment Service Providers: To facilitate payment processing and transaction security verification;
Logistics Service Providers: To fulfill order delivery;
Technical Service Providers: For website operation, maintenance, and data security;
Legal Requirements: When required by laws, regulations, court orders, or government agencies. All third-party service providers process your information only to the extent necessary to provide the relevant services.
- Cookie Technology
Our website may use cookies and similar technologies to ensure the website functions correctly, analyze traffic, and improve the user experience.
Non-essential cookies will only be enabled after you have opted to accept them via the website’s cookie prompt. You can manage or delete cookies through your browser settings, though doing so may affect certain website functions.
- Data Protection and Security
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to maintain information security, the internet environment cannot be guaranteed to be absolutely secure; therefore, we recommend that you take appropriate steps to protect your account information and device security.
- Data Retention Period
We retain your personal information based on business needs, legal requirements, and security purposes.
Information related to orders, transactions, and associated records is generally retained for the necessary period following the completion of the transaction to meet financial record-keeping, customer service, and legal compliance requirements.
- Your Privacy Rights
Subject to applicable law, you may have the following rights:
To request access to your personal information;
To request the correction of inaccurate information;
To request the deletion of your personal information;
To understand how your personal information is used.
If you wish to exercise these rights, please contact us using the details below.
- Privacy of Minors
Orynth Retail LLC does not knowingly collect personal information from children under the applicable legal age. If you believe we may have inadvertently collected such information, please contact us, and we will take reasonable measures to address the matter.
- Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:
Phone: +1 7744038728
Email: support@orynthretail.shop
We may update this Privacy Policy in response to business changes, legal requirements, or service adjustments. Updated versions will be posted on the website, indicating the latest effective date.